the KOREK mobile application, he will, for the benefit of the House, obtain information as to whether the pr…
(No. B/669) Mr A. Ramdass (Third Member for Vieux Grand Port & Rose Belle) asked the Minister of Information Technology, Communication and Innovation whether, in regard to the KOREK mobile application, he will, for the benefit of the House, obtain information as to whether the procurement procedures were followed in relation thereto and, if so, give details thereof.
Mr Deputy Speaker, Sir, in reply to my PQs B/420 and B/466 on 21st April, I elaborated lengthily on the essence, features, services available and measures taken by my Ministry to promote the uptake and accessibility of the KOREK mobile application. This app represents a shift towards a proactive government that anticipates citizens' needs rather than reacting to the requests while fostering citizen empowerment through enhanced digital access, convenience and participation in public service delivery. It's the opposite of what the previous government used to do. The KOREK application has been established with the aim of consolidating fragmented government applications into a single window for all the inhabitants of the Republic. We would recall that in the past, there were different types of applications. There was this MoKouran, MOPRI, all sorts of moloyos were there earlier, but the citizens could not actually take advantage of the investment that was made out of public funds and this is where the story was really sad. Keeping the citizens at the centre, we redesigned, re-engineered and restructured the services. And now we have the immediacy of service, the immediacy of information. One concrete example is the Penalty Point System that was worked upon collaboratively with my colleague from the Ministry for Transport. The driving license details and very soon, it will be a digital driving License, the real-time electricity consumption as seen from the grid on the app KOREK, and there are more to come. The mobile ID, the application for morality certificate and also the possibility for issuing complaints online for water leakages. So, we have restructured it and it's a restructured version of the National Authentication Framework application which used to be referred as MauPass. We have separated now authentication from services. And one direct benefit has been the establishment of a single- user ID and password for all of those services, which was not the case earlier. Since its launch on 30 January 2026, the KOREK application is now easily accessible on Play Store, AppStore and Huawei App Gallery. To date, we have 462,310 registered users and 413,409 active users. Mr Deputy Speaker, Sir, on page 7 of the National Audit Report 2023-2024, the Director of Audit had been critical of the uptake of e-government services. And back then, out of 123 e-services, less than 10 were being effectively used by citizens. Clearly, the value versus investment ratio did not do justice to public funds. Our approach is to leverage existing investment in order to drive value for citizens. Therefore, it was necessary to extend the functionality of existing services to increase the uptake. And this extension pertains to phase 1 of KOREK app, which is of limited scope and is being carried out under an existing agreement with the supplier of MauPass, and that agreement provides for enhancements. Mr Deputy Speaker, Sir, the next step is to embark on phase II of Korek Super App project, for which specifications have already been prepared to kick off the procurement process. Thank you, Mr Deputy Speaker, Sir.
Yes, you have a supplementary, hon. Ramdass?
May we have an indication from the hon. Minister as to the timeline for the commencement of phase II of the KOREK app?
Thank you, hon. Member. So, within few weeks, we will issue the RFP and we are looking at the regulatory period of around three months before we are able to receive the bids and start the evaluation.
Hon. First Member for Vacoas and Floreal. FOREIGN WORKERS – AUTHORISED RECRUITING AGENCIES – MONITORING MECHANISMS