Republic of Mauritius · National Assembly2024–2026 · 26ᵉ THERE MAY BE ERRORS OR INCONSISTENCIES Wednesday, 20 May 2026

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Parliamentary Question · No. B/420 · Series B Answered

the deployment and adoption of the SuperApp KOREK in Rodrigues Island, he will state – (a) the measures bein…

Asked by
Ms Collet
First Member · Rodrigues
Addressed to
Information Technology
Minister of Information Technology, Communication and Innovation
Sitting
Tuesday, 21 April 2026
Question 23 of 103
The question, as placed

(No. B/420) Ms M. R. Collet (First Member for Rodrigues) asked the Minister of Information Technology, Communication and Innovation whether, in regard to the deployment and adoption of the SuperApp KOREK in Rodrigues Island, he will state – (a) the measures being envisaged to encourage the uptake and accessibility thereof for residents and institutions thereat; (b) the timeframe for the implementation or expansion thereof, and (c) whether any budgetary allocation has been earmarked in support thereof, particularly in respect of capacity-building.


The exchange, in full
Dr. Ramtohul

Madam Speaker, with your permission, I will be replying to PQ B/420, PQ B/466 together as they pertain to the same subject. Madam Speaker, the blueprint for Mauritius 2025/2029 is the strategic documents that recommends under the first pillar, the foundation of the state-of-the-art info structure. The implementation of an App that is built around life events to deliver simple and reliable, government to citizen, government to business and government to government services. These document, Madam Speaker, is a reflection of the vision of the Ministry and unlike the previous regime, those documents do not just find their way in drawers, they do get implemented. The App KOREK is one such implementation. In this context, the App KOREK has been established with the aim of consolidating fragmented government applications that consumed in the past, a lot of public funds with no value to the public – but now there is value that the public is deriving – that has been consolidated into a single window for all the users of our Republic. It will eventually evolve into a fully-fledged SuperApp which will be based around the whole of government concept. So, every transaction what a person needs to do with the government from birth till the last day – whether it is about education, health, local authorities, permits, all those will ultimately be available in SuperApp and we have started that work already and these are bringing cost savings, citizen trust and convenience to citizens as well. Therefore, KOREK represents a paradigm shift toward a proactive government, Madam Speaker, that anticipates citizen’s needs rather than reacting to their requests. This approach strengthens social inclusion in public institutions and demonstrates government’s commitment to leaving no one behind in our digital journey. The first version, Madam Speaker, was made available on 30 January 2026 with the details of driving license and the digital Penalty Point System which we worked on together with the hon. Osman Mahomed and that gives citizens the possibility of them, online in real time consulting the number of penalty points in case there is any that we have acquired through road traffic offences. At my Ministry, we have set a target of making available at least one new government, new service on KOREK every month. The last two services added on 03 April 2026, are, firstly, information that comes straight from the power grid of the Central Electricity Board and it provides color coding – red, yellow or green. So, people will understand real-time, any actions they need to take at home in order to optimize the use of power in currently difficult times. We have also added Government Information Service, vacancies which are now centralised on the mobile App so that people seeking jobs find it easier to come onto the mobile phones and to find all jobs advertised in the public and in parastatal sectors. With the help of my colleague. hon. Reza Uteem, we will soon also be making it possible for them to apply online through their mobile phones. The next addition will be the reporting of serious water leakages – we all know that we have a serious problem with that – and potholes on roads that could be safety hazards and lead to accidents. Therefore, Madam Speaker, there are series of services that have been added and more will be added and this is phase 1. My Ministry is taking several measures to promote the uptake and accessibility of the application among residents and institutions and these include: targeted awareness campaigns and collaboration with the Mauritius Digital Promotion Agency together with SILWF centers under hon. Ms Navarre-Marie. The colleges as well working with the inhabitants of the surroundings with the local authorities and various stakeholders so that we are able to touch a maximum number of people. There are so far, 406 000 Mauritians using this App, Madam Speaker, and we are actively pursuing further onboarding. Furthermore, with respect to the deployment and adoption in Rodrigues Island, I wish to inform the House that a visit is planned in the coming days and to this end, my Ministry is liaising with relevant authorities in Rodrigues to plan engagement sessions to empower local ambassadors which so far has 3,058 users of this App in Rodrigues and we intend to replicate the same approach that we have taken in Mauritius for Rodrigues Island as well. Thank you, Madam Speaker.

Madam Speaker

Thank you. Hon. Lukeeram? No? Hon. Ms Collet? Okay, great, let us do one more. Hon. Second Member for Mahebourg… Oh, sorry! I do not see. You must ask the verbally. Yes, please!

Mr Edouard

Thank you, Madam Speaker, may I ask the hon. Minister, if he is aware that there are incorrect entries sometimes and how he intends to address these?

Madam Speaker

Incorrect?

Dr. Ramtohul

Incorrect entries with respect to which service hon. Member, please?

Mr Edouard

The application concerning the residents, the data is sometimes incorrect – they do not give full information about what is on the application?

Dr. Ramtohul

Thank you for the supplementary question. There are different types of services which pertain to different ministries. For example, the Ministry of Transport, the Civil Status Division and others. Therefore, in case of any discrepancy being identified, my request would be for the person to actually notify the relevant ministry, and I am sure there is a process for them to address that. We only use data that is available in those ministries. Thank you.

Madam Speaker

Okay. Are you happy, hon. Edouard?

Mr Edouard

Yes, very happy.

Madam Speaker

May I propose that we do another question. Let me see. So, now we are going to Second Member for Mahebourg. That is what I have said. Yes! CONSTITUENCY NO. 12 – DAMAGED ROAD SIGNS – REPAIR & REINSTATEMENT WORKS